#HR Trends and Insights

4 Ways to Improve Your Onboarding Process

November 15, 2018

Companies go to great lengths to attract the best talent for their teams. But it can all go downhill at an alarming rate once a new employee shows up for work.
Check out these statistics:

  • Only 12 percent of employees “strongly agree” their company does a great job of onboarding, according to Gallup.
  • Employee turnover is up to 50 percent during the first 18 months in a new job, according to the Society for Human Resource Management (SHRM).
  • Also, according to SHRM, once someone leaves, it costs a company six to nine months of the employee’s salary to find and then onboard the new person. A company also has to factor the impact on teammates.

Onboarding won’t keep every employee on the job forever. However, it has become a critical part of the HR process. It not only helps employees understand their benefits and new workstation, but also how they can integrate into the company culture.
Here are a few ideas of how you can improve your onboarding process beyond getting their technical and job tasks ready.

1 – Start with the existing employees

You can prep your current staff about a new hire early on. Send an email that gives some of the new employee’s bio and what they’ll be doing in their new role.

2 – Pair the new employee with a senior employee

On the very first day, introduce them to a veteran staff member at your company. It doesn’t necessarily have to be a mentoring arrangement. But it should be someone who can help your new employee find their way when they first start.

3 – Set a time for introductions

It’s hard to remember everyone’s name at once, but it does make sense to take your employee around and introduce them to your staff. If you have the time, it might be worth having a small social event in the office so your new employee can meet people in a relaxed setting.

4 – Follow up, follow up and then follow up again

New employees might be overwhelmed, especially with your fringe benefits. You need to touch base with them every couple of weeks or at least a month, so you can see how they are acclimating and if they’ve signed for all the benefits you offer.
For example, if your employees mainly use public transit, they’ll want to sign up for your commuter benefits program. In case they forgot, they’ll appreciate you letting them know they can save up to 40 percent on their commutes.
Do you want to offer employees a reduction in commuting costs and save money on your payroll taxes?  Contact Edenred Commuter Benefits Solutions today to learn about commuter benefits or download our 110 Guide:

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