#HR Trends and Insights

The Complete Guide to Improving Employee Engagement in 2024

April 16, 2024

How to Measure and Improve Employee Engagement in 2024

According to a Gallup poll taken in January of this year, “employees still feel more detached from, and less satisfied with, their organizations and are less likely to connect to the companies’ mission and purpose or to feel someone cares about them as a person.”

As employee engagement continues to fall, with only 33% of employees feeling engaged in 2023, it remains a critical focus for businesses this year.

Organizations are striving to boost productivity and retention. So, what can be done to enhance engagement levels?

What is the Definition of Employee Engagement?

Employee engagement represents a positive emotional connection an employee feels towards the organizations in which they are working, the people they work with, and their jobs. It is an assessment of the emotional and financial investment of an employee.

Many organizations do not understand employee engagement as the primary achievement measure. Employee engagement demonstrates a commitment and a connection. It reflects the direct actions of your organization or leadership team, as well as providing useful information to drive future decisions.

Engaged staff generally displays an impressive level of commitment and productivity and contributes positively to the company culture. These people have no intention of working for an income and are really interested in their job and are committed to helping the business grow.

Why is Employee Engagement Important?

Research shows how important it is to foster employee engagement as it increases the likelihood of

  • A person working harder.
  • Competently solving problems
  • Growing faster
  • Learning better alongside their fellow employees
  • Staying longer within a company

This has measurable and profitable business impacts and contributes greatly to overall organizational success. An engaged employee is a happy, productive employee.

Does Employee Engagement Differ from Job Satisfaction?

Employment satisfaction is often interchangeable with employee engagement. According to experts, engagement is defined as the employees feeling or behavior.

Engaged employees may find themselves focused and actively involved in the tasks performed. They feel excited, and they set out to solve each task with a sense of urgency.

Measuring Employee Engagement

There are various methods to measure employee engagement, such as employee engagement surveys and feedback. Regular assessments can provide insights into employee satisfaction and motivation, while tracking key performance indicators (KPIs) can help gauge engagement levels.

Metrics like absenteeism rates and turnover can also indicate employee engagement.

  • Conduct regular employee engagement surveys.
  • Use tools like SurveyMonkey or Google Forms
  • Monitor key performance indicators (KPIs)
  • Track metrics such as turnover rates and absenteeism
  • Utilize pulse surveys for a more frequent, shorter check-ins.
  • Gather real-time feedback to enact appropriate employee engagement strategies.

The Importance of Analyzing Feedback

Once surveys are created and filled out by employees, it is time to gather feedback, look closely at the data, and act accordingly to improve your employee and engagement survey program.

  • Identify trends and patterns of employee engagement.
  • Look for common themes in employee feedback to better motivate employees.
  • Act on feedback promptly to improve employee retention.
  • Address concerns and implement necessary changes.
  • Communicate findings to employees.
  • Keep the workforce informed of survey results.

What Are the 5 C’s of Employee Engagement?

There are five key factors, known as the 5 C’s of employee engagement, that play a significant role in fostering a positive work environment. By focusing on these key drivers, organizations can increase team engagement and ultimately drive business success, so we’ve listed seven.

1. Care

It’s easy to improve employee engagement when the people working for an institution feel like it cares about them—something the Gallup poll demonstrated was severely lacking. How to show employees you care:

  • Foster a positive work culture that places an importance on employee happiness.
  • Encourageopen communication and collaboration.
  • Recognize and reward employees to improve employee performance.
  • Acknowledge and appreciate their contributions.
  • Make it part of your organization’s mission to provide opportunities for growth.
  • Offer training and development programs for an improved employee experience.

2. Connect

Building connections with colleagues and management is vital for employee engagement. Employees feel more invested in their work when they have strong relationships with their peers.

3. Coach

Providing opportunities for career development, growth, and advancement is crucial for employee engagement. They are more often highly engaged employees when a clear path for their career within the organization is easy to visualize, and the entire organization benefits.

4. Contribute

Workers need to see how their efforts contribute to the business as a whole and the organization’s success.

When they understand this connection, where they factor into the whole, their employee engagement efforts will improve, they will care about the organization’s goals, and the employee lifecycle lengthens.

Engaged workers want to contribute to the success of their position, their division, their department, and overreaching business outcomes.

5. Congratulate

Recognizing and rewarding employees for their hard work and achievements is important for employee engagement. Acknowledging contributions motivates employees to perform at their best. Direct supervisors to watch for noteworthy actions and encourage managers to take time to laud their team.

6. Communicate

Open and transparent communication is essential for keeping employees engaged. Regular updates and feedback help employees feel valued and informed. Here’s how to enhance communication:

  • Implement transparent communication channels that make it easy for employees to interact.
  • Ensure employees always have access to relevant information.
  • Encourage feedback and suggestions and foster team engagement initiatives.
  • Create a culture of open dialogue.
  • Solicit input from employees.
  • Involve them in decision-making processes.

7. Culture

A positive organizational culture that promotes teamwork and collaboration is key to employee engagement. Employees are more likely to be actively engaged and care about company success when they have emotional connection and feel a sense of belonging and purpose.

What Are the 4 E’s of Employee Engagement?

Employee engagement is crucial for the success of any organization. It refers to the emotional commitment an employee has towards their organization and its goals.

There are many factors that contribute to employee engagement, but one widely recognized framework is the 4 E’s—Engage, Enable, Empower, and Energize, although we added two more!

1. Enable

Enabling employees involves providing them with the tools, resources, and training they need to perform their jobs effectively.

This can include access to technology, ongoing education, and mentorship programs. When employees feel enabled, they are more confident in their abilities and can contribute more to the organization.

2. Energy

Energizing employees involves recognizing and rewarding their contributions to the organization. This can be done through praise, promotions, bonuses, benefits, or other incentives.

When employees feel energized, they are more likely to go above and beyond in their roles.

3. Empowerment

Empowering employees means giving them the autonomy and authority to make decisions and take ownership of their work. This can lead to increased motivation and creativity, as employees feel more invested in the outcomes of their efforts.

4. Engage

Engaging employees is about creating a positive work environment that fosters loyalty and commitment. To boost engagement involves building strong relationships between employees, their colleagues, and their managers.

When employees feel engaged, they are far more likely to be productive, to feel satisfied with their jobs, and to be happy in their workplace environment.

5. Encouragement

Satisfied employees need to be encouraged! Using positive performance management styles can raise employee engagement levels and improve employee sentiment regarding other employees, the employee experience, contributing to better business outcomes.

6. Expectations

A key engagement element is knowing what is expected of you. There is a strong link between this and many important work-related outcomes such as employee retention, productivity, customer loyalty, safety, and employee wellbeing. Expectations need to be well defined.

What Are Employee Engagement Examples?

Employee engagement comes in various forms and is essential for a productive workplace. Examples of employee engagement initiatives include the following:

  • Regular Feedback: Providing constructive feedback helps employees improve at whatever job they hold. This makes them feel valued and invested in their work.
  • Recognition Programs: Rewarding employees for their hard work boosts morale. This can be as simple as a thank you or employee of the month award. Rewarding employees for their achievements encourages continued success.
  • Training and Development: Offering opportunities for growth shows employees that the company values their professional development. This leads to higher job satisfaction and loyalty.
  • Team Building Activities: Team building exercises promote collaboration and communication. They boost morale and strengthen relationships among team members, promoting a positive workplace culture.
  • Professional Development: Providing opportunities for growth and advancement keeps employees engaged. Training programs and skill development workshops enhance employee skills.
  • Wellness Programs: Encouraging work-life balance through wellness programs reduces stress. Healthy employees are more productive and engaged in their work.
  • Open Communication: Encouraging open dialogue between employees and management fosters trust. Feedback and transparency create a culture of engagement and collaboration.

The Role Benefits Can Play in Improving Engagement

Benefits can increase employee engagement and have a direct impact on their satisfaction and retention. Offering desirable benefits are a great way to attract and retain top talent.

The right benefits can do so much.

✓ Simplify daily commutes with Commuter Benefits
✓ Reduce HR administration time
✓ Encourage green commuting with Micromobility options
✓ Offer best-in-class LSA
✓ Embrace individuality and enhance employer brand
✓ Encourage healthy eating with Ticket Restaurant
✓ Boost employee retention with Anytime Pay

Edenred’s Commuter Benefits

Edenred offers a range of benefits to help improve employee engagement. Commuter plans maximize tax savings for the business and its employees while reducing input from the in-house HR/benefits team, providing further savings.

They’re compliant with tax laws and commuter mandates across the nation and protected with data security to meet the toughest standards, including GDPR. For more than 30 years, Edenred has developed transit benefit plans to overcome the challenges of getting to work.

Lifestyle Benefits Show You Care

From fitness to meals, education to entertainment, family to pets and more, Lifestyle Spending Accounts help stressors go down while productivity and wellbeing go up.

Employers customize the coverage and set limits.

Employees choose which wellness is right for them and pay with subsidies and exclusive discounts.

You get to support each person on your team the best way possible: with options they want to use.

See how the right LSA can help your business retain its workforce, enhancing employee engagement.

Work with Edenred Today

By measuring employee engagement through surveys, analyzing feedback, and implementing strategies to improve engagement, businesses can create a more productive and satisfied workforce this year.

Using benefits as an additional tool to engage employees and bolster engagement levels is as easy as contacting Edenred.

Schedule a meeting with us today to find out how to improve workforce engagement today!

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